Draft template. This page was drafted to match how Index IV actually works, but it is not legal advice. Fill in the [bracketed] details and have a qualified lawyer review it before you rely on it.

Privacy Policy

Last updated: [DATE]

This explains what [LEGAL NAME / BUSINESS NAME] ("we") collects when you use Index IV and this website, and why.

What we collect

Discord account details you authorize when you sign in: your Discord user ID, username, avatar, and email address.
License data: which keys you redeemed, when, and your plan and expiry.
Device data: a one-way hash of hardware identifiers (we can't turn it back into your serial numbers), and your PC's name, so we can enforce the device limit and show it to you.
Security logs: events such as redeems, failed attempts and device changes, with your IP address, to prevent abuse.
Payment details are handled by our payment provider. We receive confirmation of an order, not your card or wallet details.

What we don't collect

Index IV does not upload your screen, audio or keystrokes. Features such as Nanami (screen), Auto M1 Trade (audio) and the recorder (input) run entirely on your PC. Your macro settings and custom techs are stored locally on your computer.

Network activity of the app

The app contacts our license service to sign you in and check your license. The Timings feature downloads a public offsets file from third-party hosts. It sends nothing about you beyond the normal information any web request includes (such as your IP address).

How we use it

To run licensing (sign-in, redeeming keys, device limits), prevent abuse and fraud, provide support, and meet legal obligations.

Who processes it

Supabase, which hosts our database and sign-in.
Discord, which handles your sign-in.
Our payment and storefront provider(s), for orders: [PROVIDER NAMES].

How long we keep it

License and account records are kept while your account exists and as long as needed for legitimate business and legal reasons. Security logs are kept for [RETENTION PERIOD].

Your rights

Depending on where you live you may have the right to access, correct or delete your data, or object to how we use it. To ask, contact [SUPPORT EMAIL]. Deleting your account data will end your license.

Children

The Software is not directed to children under 13 (or the age required where you live). Please don't use it if you're younger.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

[SUPPORT EMAIL]